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FAQ
FAQ
Frequently asked questions
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23 articles in this collection
Written by
Unloc,
Laura Schum,
and
Per-Erik Karstensen
Where can I download the Unloc app?
The Unloc app for iOS (Apple) and Android
Written by
Unloc
Updated over a week ago
Issues and error-codes
Troubleshooting error-codes
Solutions to various error codes and error messages in the Unloc app.
Written by
Unloc
Updated over a week ago
Problems connecting to the lock?
Error codes? Unable to open or close? We might have some helpful tips.
Written by
Unloc
Updated over a week ago
My lock does not rotate
Danalock V3 does not turn around
Written by
Unloc
Updated over a week ago
How to use the Unloc-app
How do I open and close a door with Unloc?
Open and close a door with Unloc
Written by
Unloc
Updated over a week ago
How to share a permanent key?
You can share both temporary- and permanent keys in the Unloc app.
Written by
Unloc
Updated over a week ago
How to get keys
Learn how to get keys if the building you live in already uses Unloc
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Written by
Laura Schum
Updated over a week ago
How to share a temporary key?
You can share both temporary- and permanent keys in the Unloc app.
Written by
Unloc
Updated over a week ago
How can I give other sharing rights in the app?
Give sharing rights in the app
Written by
Unloc
Updated over a week ago
How do I change my phone-number?
Change phone-number
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Written by
Per-Erik Karstensen
Updated over a week ago
How do I remove someones access in the app?
Remove access in the app
Written by
Unloc
Updated over a week ago
Where can I see an overview of my shared keys in the unloc app?
Overview of shared keys
Written by
Unloc
Updated over a week ago
How do I add a lock as a favorite?
Add a lock as a favorite
Written by
Unloc
Updated over a week ago
I'm moving - what do I do with the lock?
What do I do with Unloc when I move?
Written by
Unloc
Updated over a week ago
How do I add Unloc keys as widgets on my phone?
Add locks as shortcuts in widgets
Written by
Unloc
Updated over a week ago
Danalock
What is Danalock V3?
Danalock V3
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Written by
Per-Erik Karstensen
Updated over a week ago
How do I activate autolock with Danalock V3 and Unloc?
Autolock on Danalock V3
Written by
Unloc
Updated over a week ago
How do I factory reset Danalock V3?
Factory reset Danalock V3
Written by
Unloc
Updated over a week ago
How do I replace batteries on Danalock V3?
Danalock V3 battery replacement
Written by
Unloc
Updated over a week ago
How do I update my Danalock to latest firmware?
Danalock firmware update
Written by
Unloc
Updated over a week ago
Security
How secure is a mobile key?
Mobile keys have multiple levels higher security than regular keys, key fobs or access cards.
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Written by
Per-Erik Karstensen
Updated this week
How do you securely manage accesses given by users?
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Written by
Per-Erik Karstensen
Updated over a week ago
How is the Unloc platform secured?
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Written by
Per-Erik Karstensen
Updated over a week ago