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Frequently asked questions
Where can I download the Unloc app?
Widget turns grey after updating Unloc app
Issues and error-codes
Problems connecting to the lock?
My lock does not rotate
How to use the Unloc-app
How do I open and close a door with Unloc?
How to share a permanent key?
How to get keys
How to share a temporary key?
How can I give other sharing rights in the app?
How do I change my phone-number?
How do I remove someones access in the app?
Where can I see an overview of my shared keys in the unloc app?
How do I add a lock as a favorite?
I'm moving - what do I do with the lock?
How do I add Unloc keys as widgets on my phone?
What is Danalock V3?
How do I activate autolock with Danalock V3 and Unloc?
How do I factory reset Danalock V3?
How do I replace batteries on Danalock V3?
How do I update my Danalock to latest firmware?
How secure is a mobile key?
How do you securely manage accesses given by users?
How is the Unloc platform secured?