FAQ

Where can I download the Unloc app?

The Unloc app for iOS (Apple) and Android

Written by Unloc
Updated over a week ago

Troubleshooting error-codes

Solutions to various error codes and error messages in the Unloc app.

Written by Unloc
Updated over a week ago

Problems connecting to the lock?

Error codes? Unable to open or close? We might have some helpful tips.

Written by Unloc
Updated over a week ago

My lock does not rotate

Danalock V3 does not turn around

Written by Unloc
Updated over a week ago

How do I open and close a door with Unloc?

Open and close a door with Unloc

Written by Unloc
Updated over a week ago

How to share a permanent key?

You can share both temporary- and permanent keys in the Unloc app.

Written by Unloc
Updated over a week ago

How to get keys

Learn how to get keys if the building you live in already uses Unloc

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Written by Laura Schum
Updated over a week ago

How to share a temporary key?

You can share both temporary- and permanent keys in the Unloc app.

Written by Unloc
Updated over a week ago

How can I give other sharing rights in the app?

Give sharing rights in the app

Written by Unloc
Updated over a week ago

How do I change my phone-number?

Change phone-number

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Written by Per-Erik Karstensen
Updated over a week ago

How do I remove someones access in the app?

Remove access in the app

Written by Unloc
Updated over a week ago

Where can I see an overview of my shared keys in the unloc app?

Overview of shared keys

Written by Unloc
Updated over a week ago

How do I add a lock as a favorite?

Add a lock as a favorite

Written by Unloc
Updated over a week ago

I'm moving - what do I do with the lock?

What do I do with Unloc when I move?

Written by Unloc
Updated over a week ago

How do I add Unloc keys as widgets on my phone?

Add locks as shortcuts in widgets

Written by Unloc
Updated over a week ago

What is Danalock V3?

Danalock V3

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Written by Per-Erik Karstensen
Updated over a week ago

How do I activate autolock with Danalock V3 and Unloc?

Autolock on Danalock V3

Written by Unloc
Updated over a week ago

How do I factory reset Danalock V3?

Factory reset Danalock V3

Written by Unloc
Updated over a week ago

How do I replace batteries on Danalock V3?

Danalock V3 battery replacement

Written by Unloc
Updated over a week ago

How do I update my Danalock to latest firmware?

Danalock firmware update

Written by Unloc
Updated over a week ago

How secure is a mobile key?

Mobile keys have multiple levels higher security than regular keys, key fobs or access cards.

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Written by Per-Erik Karstensen
Updated this week

How do you securely manage accesses given by users?

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Written by Per-Erik Karstensen
Updated over a week ago

How is the Unloc platform secured?

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Written by Per-Erik Karstensen
Updated over a week ago