General
What is Unloc Doorbell?
Unloc Doorbell is a smart doorbell solution that gives you full control over who gets access to your entrance door—directly from your mobile phone. With this solution, you can easily receive notifications, communicate with visitors, and unlock the door—no matter where you are. How does Unloc Doorbell work? Unloc Doorbell connects to your existing doorbell or intercom system and integrates with the Unloc app. When someone rings the doorbell, you receive a notification directly on your phonFew readersDoorbell for the visitor
See how Doorbell will be experienced by the visitor of a building. 1. Scan the QR code Using their mobile's camera, visitors simply scan the QR code on the sign next to the entrance door. 2. Who are you visiting? Visitors will see a list of residents or other users on the doorbell, and select the person they’d like to call. ![](https://storage.crisp.chat/users/helpdesk/website/-/aFew readersDoorbell for the Resident
See how the Doorbell experience is for the resident of a building. 1. Receive Doorbell Call The phone rings. 2. See the visitor See who is calling. 3. Let them in Click "Open" to let them in. ![](https://storage.crisp.chat/users/helpdesk/website/-/a/4/f/3/a4f3bb8f4a123Few readers
How to
Add users to Doorbell list
How to most efficiently add users to a Doorbell list, depends on whether you already use Unloc, or it is your first time starting up the Control Center. There are three options described in this guide: • Add from existing users in the Control Center • Add new users with their phone number • Import tool for adding multiple new users I already use Unloc in the building If so, you can simply add existing users from the project. Go to "Doorbell" from the Menu, and go to the Doorbell listFew readersSet opening hours on Doorbell
A doorbell can either work around the clock, or only certain hours during the day. That means if someone scans the QR-code outside this time, they will not be able to call the users Practical if you don't want residents or tenants to be called up in the middle of the night. Note that this limits the whole Doorbell. If you want some users/tenants to be whitelisted, you need to upgrade your Doorbell. Contact sales at our website: www.unloc.app To set opening hours, you first have to go into tFew readersDoorbell Compatible Hardware
Unloc Doorbell can be used by any internet connected lock. The intercom is currently compatible with the following hardware: Access Control Systems: Assa Abloy ARX AMAG Symmetry Axema Vaka Dormakaba Exos Dormakaba Exivo Hedengren - Hedsam X RCO M5 Salto Space (NB! Only for selected wall readers) Systemhouse Integra Stand alone relays: Teltonika TRB141 Teltonika TRB246 + Extension Card Parqio Smart locks HeimgardFew readersHow to setup Doorbell in kiosk mode
Unloc Doorbell Setup on iPad (with or without Visitor Registration) This guide explains how to configure an iPad to run Unloc Doorbell in kiosk mode using the Kiosk Pro Basic app. Install Kiosk Pro Basic Configure Kiosk Pro Basic. Allow camera and microphone access in Ipad settings. Enable Guided Access to lock the device to the app Install Kiosk Pro Basic App: Kiosk Pro Basic Developer: Kiosk Group, Inc. Cost: 299 NOK Install the app from the App StFew readersShared Doorbell list
Some scenarios calls for reusing a list of users on a Doorbell across different Doorbells. Example scenario: A building with doorbell on two different doors; Main entrance, and back entrance. This requires setting up two different Doorbell's, for the two doors. In this scenario, these two doors lead to the same hallway, and the users that should be available to call on each Doorbell is the same; The buildings residents. To avoid having to maintain two equal list of users, we allow one list toFew readers
Troubleshooting
I don't receive Doorbell calls
Make sure the Doorbell app is installed, and that you have allowed Camera and Microphone access to the app. Are you frequently using focus settings such as "Do Not Disturb" or similar? Make sure the Unloc app is white listed for notifications. If you're using Doorbell without the app: Make sure to put the Doorbell number as a favourite If you still don't receive any Doorbell calls, please contact support.Few readersI can't place a call using Doorbell
If you can't place a call as a visitor, this is usually due to your browser not having the necessary permissions for speech/video. You may have clicked "Don't grant access" when using Unloc Doorbell previously, or something else causing the your phone not allowing the webpage to allow it. Here is how to fix it in general: Go to url: doorbell.unloc.app on your phone browser Go to page menu/settings, and find Website settings. The process can vary between browsers. Turn on "AlloweFew readers