Basic usage
How do I open and close a door with Unloc?
You can use your digital keys to open and lock doors. Stand close to the door, then click "Open". In order to lock the door, click "Close". If you still are experiencing problems, please have a look at this link for troubleshooting. Few readersHow do I add Unloc keys as widgets on my phone?
Your locks in the Unloc-app can be added as widgets on your phone for easy and quick access. Add widgets to iPhone Steps for iPhones: Press and hold an empty area on your Home screen. Tap the "+" on the top left of your screen. Search for "Unloc", then tap "Unloc" Pick a widget and add it. (Tip: you can add multiple widgets – one for each key) Tap the added widget to select a key. Tap "Done" and you're done! (https://storage.crFew readersHow do I add a lock as a favorite?
You can easily add a lock as a favorite for easy access in the Unloc app. Simply click on the lock you would like to add as a favorite, and then click on the star "favorite". Your favorites will appear at the home screen of the app in the "Favorites" section - convenient if you have access to several locks in the app.Few readersHow do I use Superopen? (iOS)
Superopen makes it easy to open doors by scanning NFC stickers directly from the Unloc IOS app. How do I use Superopen? Tap the Superopen button in the bottom of the app. Touch the NFC sticker with your phone. If you have a key to the door, it will open instantly. Superopen (https://storage.crisp.chat/users/helpdesk/website/-/a/4/f/3/a4f3bb8f4a123800/img1699png1bc0ewk.png =294xauto) Why do I need Superopen? On iPhones the NFC Reader is always in "battery saving mode", whichFew readersHow do I add a new keychain?
Adding a new keychain is a great way to group your keys together. All your keychains are displayed in your home page of the Unloc app. Click the plus icon in the home screen. Then you can fill the keychain name and select an icon. Select the keys that you want to include in this keychain and then tap on "Create" button.Few readers
Setup and login
Where can I download the Unloc app?
You can download the Unloc app in both Google Play (Android) and iOS (Apple). Download Unloc for Android by clicking here. (Compatible with OS 5.0+) Download Unloc for iOS (Apple) by clicking here. (Compatible with iOS 10.0+) Note that the lock must be set up in the supplier's app before it is added to the Unloc app. (https://storage.crisp.chaFew readersNot Receiving SMS Code
If you're not receiving the six-digit SMS code you've requested when logging in, there could be several reasons. Mobile operators use different security checks that can sometimes block message delivery. Common Causes Our system prevents sending the code to some country codes unless you already have received a key from someone. The message might be flagged as spam by your phone. Your mobile operator’s security filters may block the SMS. What to do – AndroidFew readers
Sharing access
How to share a key?
A permanent key can be shared with family-members or others who needs continuous access to the lock. You can choose to receive notification in the app when the key is used, giving you full control over your lock. Click here if you want to see how you can share a temporary key. Step 1: Click on "Keychain and then "Share key" at the bottom of the screen. Step 2: Select which lock you want to share access to, then click "NeSome readersHow can I give other sharing rights in the app?
You can grant sharing rights to others, making them able to share access to your locks. Note that people with sharing rights can give further access to other people, so make sure you trust the person who is granted access. Start by choosing which lock you want to change the sharing rights to. Then, click on "Give sharing rights", and then select who you want to assign sharing rights to the specific door. (https://storage.crisp.chat/users/helpdesk/website/a4f3bb8f4a123800/delingsrettighet-1Few readersHow do I remove someone's access in the app?
You can edit other people's accesses at any time in the Unloc app on your mobile phone. If you are on the board in the condominium, you can log in to the control panel to remove access. We have a dedicated tab to manage all your key sharing. Step 1 Tap to "Shared" tab on the bottom of the screen. Here you will see the overview of your key sharings based on who you shared key with and based on doors.Few readersWhere can I see an overview of my shared keys in the unloc app?
You will at all times have access to see who has access to your various locks in the Unloc app. Go to "Keychain" and then press "Shared".Few readersHow to share a temporary key?
A temporary digital key can be useful if you want to give a craftsman, friend, caretaker or others limited access to a lock. You can give others access to the lock for a chosen amount of hours, or a given period of time. You can choose to receive notification in the app when the key is used, giving you full control over your lock. Step 1: Start by going into the "Shared" tab at the bottom of the screen and tap on "Share key" button. (https://storage.crisp.chat/users/helpdesk/website/-/Few readers
Apple Watch
Using Unloc on Apple Watch
This guide explains how to operate locks using the Unloc app on your Apple Watch. Opening the app Open UFew readersSetting up Unloc on Apple Watch
This guide explains how to install and set up the Unloc app on your Apple Watch. RequirementsFew readersConnectivity and offline use on Apple Watch
This guide explains how internet connectivity affects the Unloc watch app and how to use it when you're away from your iPhone. How your watch connects to the internetFew readersTroubleshooting Unloc on Apple Watch
This guide helps you resolve common issues with the Unloc app on your Apple Watch. Doors not appearing on watch If you dFew readers