General
Introduction to Unloc Control Center: Admin levels and terms
What is Unloc Control Center My.unloc.app is the web-based tool for administration of locks connected to the Unloc platform. Here, you have full overview of doors, users, log, and everything you need for seamless administration of you door, building or portfolio. Different admin levels in the Control Center Organization To start using the Unloc Control Center, you will need an Organization. This is the top leveFew readersWhat is Subprojects?
Easily delegate access control with Subprojects Subprojects let you share access management responsibilities while keeping full control over your doors. Instead of handling everything yourself, you can create a Subproject, add specific doors, and assign an administrator to manage access for those doors. The administrator can then add users and issue digital keys as needed. For example: A property manager can create a Subproject for each building and let local building supervisors handle acFew readers
How to
Add a user to the Control Center
Adding new users to a project is done in a few steps. A user must be added to the project before keys can be granted to the user. This article goes through how to add users, give access, as well as a breakdown of our import tool for adding users in batch. A user needs the following details to be added: * Phone number * Name * Note(optional). Note is a field used to tag the user. For instance which apartment/hallway they belong to, or a company renting an office space. You caFew readersEdit a Door
You can easily rename, add photos or tag doors in the building. Step 1: Log in to the control panel by clicking here. Step 2: Go into Doors from the meny, and click on the door you would like to edit. In this case, "Garage". Step 3: Click on the tooth wheel top right corner, and click edit details. In the window, you can edit the name, note, and upload/change a photo. Name and photo will immediately be visible for users with key to the door in their app. NFew readersChange a users access in the Control Center
Step 1: Log into the control panel by clicking here. Step 2: : From "Users" on the left side menu, click on the one you want to change access permissions. Deleting/removing access: By clicking the tooth wheel, you can either remove access or completely delete the user. This will also automatically delete all keys shared from the users app. Edit shariFew readersRemove access and/or a user from the Control Center
You can easily remove someone's access in the control panel. Step 1: Log into the control panel by clicking here, and go to users Step 2: Click on the user that should be removed. In this case, Dieter Meyer. Step 3: Click on the tooth wheel(top right). You can either choose to click: • Remove access: Here, you can delete certain or all keys the user has access to. The user will still be in the User overview. • Delete user: This will completely wipFew readersEdit a User
You can easily edit users in your project. The name in the control center will override any names that the user may select in the app. If no name is added in the control panel, either the phone number of the users / name in the app will appear in the list. Step 1: Log in to the control panel by clicking here. Step 2: Go into Users from the left side menu, and find the user you need to edit Step 3: Click the tooth wheel (top right corner), and "Edit detailsFew readersOperational Insights and Alerts/Contacts
Introduction Unloc continuously monitors and updates status on locks and access control systems the platform supports. This allows for Organization and Project admins to be alerted on necessary insights such as down time, low battery and irregularities. All insights are listed on the Organization level, and in the Project with a lock having an issue. The insights can either come from what we read in the system, or from what a user has reported from their app. App reported errors also allowsFew readersConfigure Access Groups
Access groups is a feature allowing you to allocate access to a set group of locks, to a set group of users. It can be set up on both projects and subprojects. Access in an access group can either be permanent, or time restricted down to certain days and time of the day. It allows you to keep a better overview of which Typical use cases Access groups are often used for Contractors who needs access to certain doors Internal staff Different departments in an organisation (e.g. oneFew readersAdd Labels to Users
Adding Labels to users (and doors) Users are added with their phone number and full name. For smaller projects, that can be enough to know who's who. However, for bigger projects, we recommend adding labels to users. This gives you a better categorisation and overview of users, and allows for seamless sorting, filtering and editing when needed.Few readers