Articles on: Troubleshooting

Bad Average Signal Strength for Danalock UM

Severity: Low

Applies to: Danalock Universal Module


The average signal strength during successful door openings has fallen below recommended levels. This may lead to increased connection failures and a poor user experience.


Why does this happen?


The Danalock Universal Module is positioned in an area with suboptimal wireless connectivity. Common causes:


  • The module is far away from the door.
  • The module is inside a metal box or enclosure that reduces signal.
  • There is interference from other wireless devices.


This is most commonly experienced in garages, where metal doors and enclosures can significantly reduce signal strength.


How to fix it


Consult with a professional installer to relocate the module to a location with better signal reception. Relocating the device often improves the user experience significantly.


Technical details


This insight only triggers after at least 10 successful openings have been recorded, ensuring the warning reflects a genuine connectivity pattern rather than isolated incidents.


Auto-Resolution


This insight resolves automatically when the average signal strength improves above the threshold.


Updated on: 23/01/2026

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