The Unloc app

Explanation of features and self-serve support in the app.

10 articles in this collection
Written by Kaia Rose Traub Wulff

Introduction

A quick overview of the app.

Written by Kaia Rose Traub Wulff
Updated over a week ago

How to

Open and lock a door.

Use your digital keys

Written by Kaia Rose Traub Wulff
Updated over a week ago

Add a lock to favorites

You can add a lock to favorites for quicker access. They will then appear at the top of your keys.

Written by Kaia Rose Traub Wulff
Updated over a week ago

Share temporary or permanent keys

Step-by-step instructions on how to share a key from the app.

Written by Kaia Rose Traub Wulff
Updated over a week ago

Find the overview over shared keys.

See the activity on your shared keys and edit access.

Written by Kaia Rose Traub Wulff
Updated over a week ago

Edit your profile

Change your profile and add your private doors.

Written by Kaia Rose Traub Wulff
Updated over a week ago

Change phone number

Your profile is identified with your phone number and can therefore not be changed. You have to make a new account.

Written by Kaia Rose Traub Wulff
Updated over a week ago

Self-serve support

Problems with connecting to the lock?

Does error codes show up? Unable to open or close? We might have some helpful tips.

Written by Kaia Rose Traub Wulff
Updated over a week ago

I can't find the key I want to share.

The keys I want to share aren't in the app.

Written by Kaia Rose Traub Wulff
Updated over a week ago

The Futurehome locks don't show up in the app.

If you can't see the locks in the app the issue might be that the locks haven't been registered correctly in Futurehome's system.

Written by Kaia Rose Traub Wulff
Updated over a week ago